🔐 Privacy Policy – Golden Zen Luxury Spa

At Golden Zen Luxury Spa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our spa services.

1️⃣ Information We Collect

We may collect the following information when you interact with us:

• Full name

• Phone number

• WhatsApp number

• Appointment details

• Preferred service and date/time

• Any information you voluntarily provide via contact forms, calls, or WhatsApp

We do not collect sensitive personal data unless required for service safety and only with your consent.

2️⃣ How We Use Your Information

Your information is used only for legitimate business purposes, including:

• Booking and confirming spa appointments

• Responding to enquiries and service requests

• Providing customer support

• Improving our services and website experience

• Internal record keeping

We do not sell, rent, or trade your personal information to third parties.

3️⃣ WhatsApp & Phone Communication

By contacting us via WhatsApp or phone, you agree to receive communication related to:

• Appointment confirmation

• Service details

• Follow-up messages related to your enquiry

We do not send spam or unrelated promotional messages.

4️⃣ Data Protection & Security

We take appropriate security measures to protect your personal information from:

• Unauthorized access

• Disclosure

• Alteration

• Misuse

Only authorized staff have access to client information, and data is handled responsibly.

5️⃣ Cookies & Website Tracking

Our website may use basic cookies to improve functionality and user experience.
Cookies help us understand how visitors use our website but do not collect personal identity information.

You can disable cookies in your browser settings at any time.

6️⃣ Third-Party Services

Our website may include links to third-party services such as:

• Google Maps

• WhatsApp

• Call buttons

We are not responsible for the privacy practices of third-party websites or platforms. Please review their privacy policies separately.

7️⃣ Client Privacy at the Spa

• All spa sessions are conducted in a private and professional environment.

• Client information and treatment details are kept strictly confidential.

• No photos or videos are taken without client consent.

8️⃣ Children’s Privacy

Our services are intended for individuals 18 years of age or older.
We do not knowingly collect personal information from minors.

9️⃣ Policy Updates

Golden Zen Luxury Spa reserves the right to update or modify this Privacy Policy at any time.
Any changes will be reflected on this page with immediate effect.

🔟 Your Consent

By using our website, contacting us, or booking our services, you consent to this Privacy Policy.

📍 Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Golden Zen Luxury Spa
3988, Ratan Lal Market,
Kaseru Walan, Paharganj,
New Delhi, Delhi – 110055

📞 Phone / WhatsApp: +91 82877 84437